NSB BPO Solutions Limited
BSE: NSBBPO · Business Process Outsourcing (BPO)/Knowledge Process Outsourcing (KPO)
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Snapshot
Unlock NSB BPO Solutions Limited's vital signs
Growth · Profitability · Valuation · Strength · Conviction
Company Overview
Business
NSB BPO Solutions Limited provides business process outsourcing and knowledge process outsourcing services, specialising in customer lifecycle management. The company serves sectors including telecommunications, banking, financial services, and insurance through voice support, back-office processing, and technical helpdesk solutions.
Business Model
The company generates revenue by providing scalable, integrated service delivery models for domestic and international corporate partners. It focuses on optimising operational efficiencies for clients through specialised customer relationship management and data entry services.
Growth Outlook
Growth is driven by the company's focus on niche customer relationship management services and the leveraging of technological infrastructure to scale operations. The firm aims to expand its footprint by enhancing service delivery models for its diverse corporate client base.
Key Risks
- Client Concentration. The company may face significant revenue volatility if it relies heavily on a limited number of large corporate contracts.
- Wage Inflation. Rising labour costs in the Indian BPO sector could compress operating margins and impact overall profitability.
- Data Security and Privacy. As a handler of sensitive client data, the firm is exposed to risks associated with cyber threats and stringent global data protection regulations.
- Technological Disruption. The rapid adoption of artificial intelligence and automation in customer support may reduce the demand for traditional voice-based BPO services.
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Peers · Business Process Outsourcing (BPO)/Knowledge Process Outsourcing (KPO)
| Company | Mkt Cap | P/E | EV/EBITDA | Rev Gr YoY | EBITDA Mgn | ROE | ROCE | 1Y Return |
|---|---|---|---|---|---|---|---|---|
NSB BPO Solutions LimitedNSBBPO | ₹128 Cr | — | — | — | 12.0% | — | — | — |
eClerx Services Ltd.ECLERX | ₹18,392 Cr | 16.55 | 14.73 | 23.2% | 27.7% | 30.0% | 35.6% | -53.7% |
RPSG VenturesRPSGVENT | ₹2,836 Cr | -20.56 | 5.45 | 17.8% | 14.5% | 0.1% | 9.3% | -0.7% |
Hinduja Global Solutions LimitedHGS | ₹1,873 Cr | -43.10 | 4.29 | -1.5% | 14.1% | -0.9% | 1.1% | -21.4% |
One Point One Solutions LimitedONEPOINT | ₹1,447 Cr | 32.18 | 14.22 | 52.4% | 27.1% | 10.6% | 12.5% | +28.1% |
Alldigi TechALLDIGI | ₹1,240 Cr | 14.51 | 6.55 | 7.9% | 29.2% | 33.5% | 29.7% | -16.2% |
As of Mar 2026
Financials
NSB BPO Solutions Limited
BSE: NSBBPO · Business Process Outsourcing (BPO)/Knowledge Process Outsourcing (KPO)
Limited coverage
We are not actively covering this company or have limited coverage today. Click to request coverage.
Snapshot
Unlock NSB BPO Solutions Limited's vital signs
Growth · Profitability · Valuation · Strength · Conviction
Company Overview
Business
NSB BPO Solutions Limited provides business process outsourcing and knowledge process outsourcing services, specialising in customer lifecycle management. The company serves sectors including telecommunications, banking, financial services, and insurance through voice support, back-office processing, and technical helpdesk solutions.
Business Model
The company generates revenue by providing scalable, integrated service delivery models for domestic and international corporate partners. It focuses on optimising operational efficiencies for clients through specialised customer relationship management and data entry services.
Growth Outlook
Growth is driven by the company's focus on niche customer relationship management services and the leveraging of technological infrastructure to scale operations. The firm aims to expand its footprint by enhancing service delivery models for its diverse corporate client base.
Key Risks
- Client Concentration. The company may face significant revenue volatility if it relies heavily on a limited number of large corporate contracts.
- Wage Inflation. Rising labour costs in the Indian BPO sector could compress operating margins and impact overall profitability.
- Data Security and Privacy. As a handler of sensitive client data, the firm is exposed to risks associated with cyber threats and stringent global data protection regulations.
- Technological Disruption. The rapid adoption of artificial intelligence and automation in customer support may reduce the demand for traditional voice-based BPO services.
Start your research today
Unlock AI insights, financials, peers and live data on NSB BPO Solutions Limited and 5,000+ companies — free.
Peers · Business Process Outsourcing (BPO)/Knowledge Process Outsourcing (KPO)
As of Mar 2026