eClerx Services Ltd.
NSE: ECLERX · Business Process Outsourcing (BPO)/Knowledge Process Outsourcing (KPO)
Snapshot
Unlock eClerx Services Ltd.'s vital signs
Growth · Profitability · Valuation · Strength · Conviction
Company Overview
Business
eClerx Services Limited is a provider of business process management, analytics, and automation services. The company supports global clients across sectors including financial services, telecommunications, retail, and media through data-driven operational solutions.
Business Model
The company generates revenue by providing specialised outsourcing services, including data management, digital analytics, and process optimisation. It operates on a service-based model, delivering technical and operational support to enterprise clients to improve efficiency and customer experience.
Growth Outlook
Growth is driven by the increasing demand for digital transformation, robotic process automation, and advanced analytics across its core industry verticals. The company continues to expand its service portfolio to include AI-driven solutions and enterprise business intelligence.
Key Risks
- Client Concentration. A significant portion of revenue is derived from a limited number of large clients, making the company vulnerable to changes in their spending patterns.
- Currency Fluctuation. As a global service provider with significant operations in India and revenue from international markets, the company is exposed to foreign exchange volatility.
- Talent Retention. The business relies heavily on skilled human capital, and high attrition rates in the BPO/KPO sector could impact operational continuity and margins.
- Data Security and Privacy. Handling sensitive client data across multiple jurisdictions exposes the company to risks related to cyber-attacks and stringent global data protection regulations.
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Key Metrics
REVENUE
₹4,519 Cr
TTM · consolidated
NET PROFIT
₹726 Cr
TTM · consolidated
EPS
₹98.77
TTM · consolidated
RETURN ON EQUITY
26.2%
TTM · consolidated
RETURN ON CAPITAL EMPLOYED
31.2%
TTM · consolidated
P/E
16.1×
Q2 FY27 · consolidated
EV/EBITDA
11.5x
Q2 FY27 · consolidated
EBITDA MARGIN
26.8%
TTM · consolidated
NET PROFIT MARGIN
15.2%
Q2 FY27 · consolidated
DEBT TO EQUITY
0.0x
Q2 FY27 · consolidated
Peers · Business Process Outsourcing (BPO)/Knowledge Process Outsourcing (KPO)
| Company | Mkt Cap | P/E (TTM) | EV/EBITDA | Rev Gr YoY | EBITDA Mgn | ROE | ROCE | 1Y Return |
|---|---|---|---|---|---|---|---|---|
eClerx Services Ltd.ECLERX | ₹14,641 Cr | 16.1× | 11.49 | 22.4% | 26.8% | 26.2% | 31.2% | -66.5% |
Firstsource Solutions Ltd.FSL | ₹20,415 Cr | 28.1× | 12.49 | 20.3% | 16.7% | 15.7% | 19.0% | -16.8% |
Fusion CX LimitedFUSIONCX | ₹4,036 Cr | — | — | — | 17.0% | — | — | — |
RPSG VenturesRPSGVENT | ₹2,661 Cr | -20.8× | 4.93 | 18.5% | 15.0% | 0.1% | 9.7% | -0.7% |
One Point One Solutions LimitedONEPOINT | ₹1,909 Cr | 40.8× | 18.45 | 52.4% | 27.1% | 10.6% | 12.5% | +48.8% |
Hinduja Global Solutions LimitedHGS | ₹1,552 Cr | -36.4× | 3.76 | -1.5% | 14.1% | -0.9% | 1.1% | -34.2% |
As of Q2 FY27
Financials
eClerx Services Ltd.
NSE: ECLERX · Business Process Outsourcing (BPO)/Knowledge Process Outsourcing (KPO)
Snapshot
Unlock eClerx Services Ltd.'s vital signs
Growth · Profitability · Valuation · Strength · Conviction
Company Overview
Business
eClerx Services Limited is a provider of business process management, analytics, and automation services. The company supports global clients across sectors including financial services, telecommunications, retail, and media through data-driven operational solutions.
Business Model
The company generates revenue by providing specialised outsourcing services, including data management, digital analytics, and process optimisation. It operates on a service-based model, delivering technical and operational support to enterprise clients to improve efficiency and customer experience.
Growth Outlook
Growth is driven by the increasing demand for digital transformation, robotic process automation, and advanced analytics across its core industry verticals. The company continues to expand its service portfolio to include AI-driven solutions and enterprise business intelligence.
Key Risks
- Client Concentration. A significant portion of revenue is derived from a limited number of large clients, making the company vulnerable to changes in their spending patterns.
- Currency Fluctuation. As a global service provider with significant operations in India and revenue from international markets, the company is exposed to foreign exchange volatility.
- Talent Retention. The business relies heavily on skilled human capital, and high attrition rates in the BPO/KPO sector could impact operational continuity and margins.
- Data Security and Privacy. Handling sensitive client data across multiple jurisdictions exposes the company to risks related to cyber-attacks and stringent global data protection regulations.
Start your research today
Unlock AI insights, financials, peers and live data on eClerx Services Ltd. and 5,000+ companies — free.
Key Metrics
REVENUE
₹4,519 Cr
TTM · consolidated
NET PROFIT
₹726 Cr
TTM · consolidated
EPS
₹98.77
TTM · consolidated
RETURN ON EQUITY
26.2%
TTM · consolidated
RETURN ON CAPITAL EMPLOYED
31.2%
TTM · consolidated
P/E
16.1x
Q2 FY27 · consolidated
EV/EBITDA
11.5x
Q2 FY27 · consolidated
EBITDA MARGIN
26.8%
TTM · consolidated
NET PROFIT MARGIN
15.2%
Q2 FY27 · consolidated
DEBT TO EQUITY
0.0x
Q2 FY27 · consolidated
Peers · Business Process Outsourcing (BPO)/Knowledge Process Outsourcing (KPO)
As of Q2 FY27